Train Tickets from Osaka to Tokyo

Tokyo Station serves as the main entrance to Japan's capital, located miles away from the more well-known and relaxed modern atmosphere of Osaka. Tokyo offers a wide range of attractions, from the bustling and lively neighborhoods of Shibuya and Shinjuku to the glamorous and luxurious areas of Roppongi or Ginza. Akihabara, a haven for pop culture enthusiasts, is also a must-visit destination. Amidst the vibrant streets of Kabukicho and the towering skyscrapers of Tokyo's dynamic downtown districts, you can also find traditional gardens, historic temples, and shrines that provide moments of tranquility, showcasing Tokyo's diverse offerings.

Whether you are a fan of pop culture, a food lover, or simply seeking an urban escape, the journey from Osaka to Tokyo on the Shinkansen offers a seamless combination of modern travel convenience and the timeless charm of Japan's cultural heritage. Moreover, Tokyo serves as the central hub of Japan's transportation network, providing access to various regional treasures. From the picturesque shores of Chiba Prefecture to the majestic Japanese Alps, or the popular day trip destination of Nikko with its breathtaking natural landscapes, and even the traditional and preserved Tohoku region, Tokyo acts as the gateway to these remarkable destinations.

Note: Shin-Osaka Station may not always be the first stop on the Shinkansen line, as it can originate from other cities such as Kobe, Hiroshima, or even Hakata (Fukuoka). We advise booking reserved seat tickets to ensure a smooth journey and the ability to board your desired train, especially during peak travel times, considering the popularity of Osaka, Kyoto, and Tokyo as tourist destinations.

The Tokaido Shinkansen Line is operated by Japan Railways (JR), the largest rail company in Japan. When booking tickets through Japan Experience, you can be assured that they are issued through an official partnership with JR West, allowing you to deal directly with the train operator that will take you from Shin-Osaka to Tokyo.

On the way from Osaka to Tokyo, we highly recommend you book a window seat with a view on Mount Fuji, to get the chance to gaze upon one of Japan's most iconic views from its modern landmark, the Shinkansen bullet train!

Please note that during peak travel seasons, we may have to change your train to another one up to 15 minutes earlier or later than the original booking to ensure a window seat reservation.

Different types of available Shinkansen

There are three types of Shinkansen trains to choose from when traveling from Osaka to Tokyo: Hikari, Kodama, and Nozomi. Hikari trains make fewer stops and complete the trip in about 2 hours and 40 minutes. Kodama trains stop at more stations, resulting in a journey time of a little over 3 hours and 30 minutes from Tokyo to Osaka. The Nozomi is the fastest option, operating as an express service, but it comes at a higher cost. It's important to note that all Nozomi Shinkansen trains require reserved seats.

Regardless of the train type, passengers can enjoy reclinable seats, overhead storage, power outlets, and more onboard. Traveling by Shinkansen from Osaka to Tokyo ensures both efficiency and comfort. It is recommended to research all seat and car options to book a train ticket that suits your travel needs.

How to get to Shin-Osaka Station

Shin-Osaka, the main train station in Osaka, is situated in Higashi-Yodogawa ward. It is well-connected to various local public transportation lines operated by JR, serving both the Osaka metropolitan area and the wider Kansai region. Additionally, the Midosuji and Osaka East Line subway lines make stops at Shin-Osaka. With these convenient transportation options, you can easily travel to Shin-Osaka from the other major rail stations in the city, namely Osaka-Umeda and Namba. Furthermore, Shin-Osaka station serves as a departure and arrival point and has stops for multiple bus lines.

Where to go from Tokyo Station

Tokyo Station is centrally located in Tokyo and serves as a major hub for various public transportation lines. It is the primary station for Shinkansen trains in Tokyo, facilitating both arrivals and departures. Tokyo Station is serviced by multiple JR lines, including the Yamanote, Chuo, Keiyo, and Sobu lines. The Marunouchi subway line, along with several bus lines and airport transfer options, also has stops at Tokyo Station. These extensive transportation networks enable seamless travel within Tokyo, the wider metropolitan area, as well as the surrounding prefectures and regions.

How far in advance can I book train tickets?

You can book train tickets in Japan between 9 months prior to your train's departure date and 3 days before departure. 

Is there a special train ticket fare for children?

Yes, there are special fares applicable for children. Ages 12 and up are considered adults, but kids aged from 6 to 11 benefit from a reduced child fare. Children under the age of 6 travel for free. This free fare is limited to 2 tickets, meaning any additional child under 6 will then pay the classic child fare. 

Where to exchange your train tickets in Japan depending on the region?

In the JR West area (blue), you can exchange your QR code for a physical train ticket at reserved seat ticket machines in stations, or at Midori-no-Madoguchi ticket windows with station staff. In the JR Central area (orange), you can exchange your QR code at reserved seat ticket vending machines at indicated stations. In the JR East area (green), you can exchange your train tickets at Shinkansen stations, major stations in the Tokyo metropolitan area, and Narita Airport stations. 

How to use your train tickets in Japan? 

After exchanging your train tickets, make your way to Shin-Osaka Station. Insert your ticket into the automatic gates, ensuring to retrieve it afterwards. Proceed to the correct platform and board your train. Once inside, locate your designated seat if you have a reservation and savor the journey. Upon reaching Tokyo, insert your ticket once more at the gates when exiting. Now, you are free to explore the wonders of Tokyo.

Modification and Cancelation

Order cancellation

Customers have up to 3 working days prior to their departure date to cancel their train ticket orders as long as they have not scanned the corresponding QR code and exchanged for their physical train tickets. A 15% cancellation fee will be charged, and the QR code will be instantly deactivated upon order cancellation. Cancellation of only a portion of the booking is not possible. 

For train ticket orders that have already had the corresponding QR code scanned and where the tickets have been received, or orders in less than 3 working days before departure, orders may be canceled at JR Station offices in the departure city up to 10 minutes before your train departure, where a refund will be issued with a 5%-10% cancellation fee, depending on the station and office. This refund will be made in cash in Japanese yen. 

Cancellation cannot be done at ticket machines. Please note JR Central offices can only cancel routes running through JR Central lines. 

Past the day and time of departure, refunds cannot be issued, regardless if the corresponding QR code has been used or not, and regardless if customers have received their physical tickets or not. Note that however, if you missed the departure train of the time, you can still board the next trains within 1 hour, in non-reserved seats.

These cancellation conditions still apply after one modification, according to the modification conditions below.

Delays of less than two hours are not reimbursed. If the delay prevents you from boarding your next connecting train, you can change at the connecting station office free of charge.

If delayed for more than two hours, express fares and charges will be refunded at all JR stations (excluding handling fees, Green Car fares and Gran Class fares).

If your train is delayed for more than two hours or cancelled due to a natural disaster after your train ticket has been issued, please contact Japan Experience's customer service with a photo of your ticket for a refund.

Order modification 

If you want to modify:

• Departure time on the same day OR seat for another seat except luggage seat:

Japan Experience can modify one time, free of charge, your booking if the corresponding QR code has not been used AND if it is NOT within 3 working days of the departure date. 

You will then be sent a new QR code to use at JR stations to exchange for your new tickets.

Otherwise, you will need to go to JR station machines to exchange your QR code to receive your tickets and then change the departure time at the same machine up to 10 minutes prior to your train departure.

You cannot modify the same ticket twice. For the second modification, the order will need to be canceled (check cancellation conditions) and then re-ordered with the new travel information.

• Departure date, route, seat for luggage seat, number of seats in the booking: 

Japan Experience cannot modify your booking. You will need to go to JR station machines to exchange QR code to receive your tickets and change time at the same machine up to 10 minutes prior to departure. There may be a difference in fare to be paid on the spot.

You cannot modify the same ticket twice. For the second modification, the order will need to be canceled (check cancellation conditions) and then re-ordered with the new travel information. 

• If you have made a mistake in your departure date or number of seats, you have to make a new booking online. Japan Experience will allow you to cancel your previous order free of charge. Kindly note that modifications for the new issued tickets won't be possible.

Eligibility

All persons above the age of 12, with no restrictions of residence status or nationality, are eligible to purchase individual train tickets (unlike the Japan Rail Pass and some JR regional passes, for example). Japanese individuals as well as foreigners living in Japan can thus purchase train tickets online. Under the age of 12, the aforementioned child fare conditions apply. 

Validity of train tickets

Train tickets issued are only valid for the date and time indicated on your booking, and are to be used only on the Osaka to Tokyo service.